FAQS

A Bill of Lading is a legal document issued by a carrier to acknowledge receipt of cargo for shipment. It serves as a contract of carriage and a receipt for goods.
Absolutely, we can assist in preparing and reviewing all necessary shipping documents to ensure compliance and prevent delays.
Common documents include a Commercial Invoice, Packing List, Bill of Lading (for sea freight), Air Waybill (for air freight), and any permits or certificates required by the destination country.
Yes, we can handle customs clearance for returning goods, including managing any applicable duty refunds or exemptions.
A Direct Representation Letter authorizes us to act on your behalf during the customs clearance process. It is required for us to perform customs brokerage services for your shipment.
Duties and taxes are determined by the commodity type, value, and destination country’s regulations. We can provide an estimate and assist with duty minimization strategies.

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